RealRate Support

RealRate is built by one indie developer, Noah Carpenter (NDC). Questions, bug reports and feature requests all go to the same inbox, and every one gets read:

noahdoescoding@gmail.com

How is my true hourly rate calculated?

Income minus every expense for that gig, divided by the hours you logged. Every gig gets its own rate, updated after every session. Payments you've marked as pending are shown as still owed rather than left out.

Where is my data stored?

On your iPhone and, if iCloud is on for RealRate, in your private iCloud account through Apple's CloudKit. There's no RealRate account to create, and the developer has no access to your data. See the Privacy Policy for how to delete it.

How do I export my records?

Open Settings in RealRate and tap Export to CSV, or export a single gig from its detail screen. CSV export is free on every plan.

How do I restore a Pro purchase?

Open Settings in RealRate, tap Upgrade to Pro, then tap Restore purchases. Purchases are tied to your Apple Account.

How do I cancel Pro?

Subscriptions are managed by Apple: iOS Settings → your name → Subscriptions → RealRate. Cancelling at least 24 hours before the renewal date prevents the next charge.

Is the Hustle Health Report a tax document?

No. Reports summarise what you logged. They are not an official tax document.